One mailbox. A human reads it.
Last updated 31 July 2026
There is no ticket portal and no chatbot in front of us. Write to the address below and someone who actually works on the product answers.
support@headcount-zero.ai
What to include
The email address you bought with, if you bought something. That is usually enough for us to find everything else. If a specific chapter or install step is the problem, name it, because that is what lets us fix the book rather than just answer you.
How fast
We aim to answer within one business day. Refund requests are processed within 48 hours of the request, and you do not have to wait for a conversation first. See the Refund policy.
If a step lost you, that is a bug in the book, not in you. Tell us where you stopped and what you expected to happen. We fix the step and the fix goes to everyone who bought it, including you. That is the fastest route to actually getting unstuck, and it is usually better than a refund.
What we cannot help with
- Your Claude subscription. That is Anthropic's product, billed by them under their terms. We do not resell it, cannot see your account, and cannot refund it.
- Your own business decisions. We can explain what the architecture does and why. We are not your lawyer, accountant, or consultant, and nothing we write back is professional advice.
- Doing the install for you. This is not a done-for-you product, and we say so on the sales page before you spend anything.
Press, partnerships, and everything else
Same address. Say what it is about in the subject line and it gets routed.
Sold by ROAS Performance LLC. See also the Terms, Refund policy and Privacy pages.